Terms & Conditions
Terms and Conditions
Limitation on Warranty
Inventive Products™ (IP) warrants to the original purchaser that each new Inventive Products™ (IP) product will be free from defects in material and workmanship for a period of twelve (12) months from date of purchase. The purchaser must promptly notify IP in writing of any failure in material or workmanship. In no event shall IP accept such notification later than twelve (12) months from the date placed in service.
IP’s obligation under this warranty, statutory or otherwise, is limited to the repair or replacement at the IP factory, or at a point designated by IP, of such part or parts as shall appear upon inspection by IP to be defective in material or workmanship. In no event shall IP accept such notification later than twelve (12) months from date of purchase. This warranty is not transferable.
Except as expressly set forth in this warranty, IP makes no other warranty, express or implied, and hereby disclaims all other warranties including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. IP shall in no event be liable for claimed downtime, claimed loss of profits or goodwill, or any other special, incidental, indirect, or consequential damages concerning or relating to any product or parts, whether based on negligence, strict liability, breach of contract, breach of warranty, misrepresentation, or any other legal theory, regardless of whether the loss resulted from any general or particular requirement which IP knew or had reason to know about at the time of sale.
IP makes no warranty, express or implied, as to the finished products manufactured or supplied by another manufacturer and supplied by IP to the purchaser, including, but not limited to, any item to which an IP product may be affixed or any accessories, and IP expressly disclaims any implied warranties of merchantability and fitness for a particular purpose as to such equipment or products. This language shall in no way affect or diminish the rights of the purchaser to rely on such warranties as are extended by such manufacturers or supplies. IP shall, to the extent permitted under applicable law, pass on to the purchaser such manufacturer’s or seller’s warranty.
IP, whose policy is one of continuous improvement, reserves the right to improve its products through changes in design or materials as it may deem desirable without being obligated to incorporate such changes in products previously sold.
This warranty is not intended to cover or include the following items, which are set forth by way of example and not limitation:
A. Normal deterioration of trim, paint, lettering, appearance of items due to wear or exposure to weather, etc.
B. Any damage or defect due to accident, misuse, abuse, operation exceeding rated loads, Improper or unauthorized repairs, failure to provide reasonable and necessary maintenance, or uses of which the equipment was not designed or intended.
C. Alterations or modifications that affect performance, operations, or reliability.
It is expressly understood that IP makes no implied or express warranty that IP manufactured goods shall be fit for the purpose of lifting or moving people or for any other improper use. Field modification of this unit without the advice and written consent of the IP Engineering Department will void all warranties and any guarantees pertaining to both purchased components used in the manufacture of this unit, as well as structurally fabricated parts supplied by IP. Use of other than factory or factory authorized parts will render the warranty void.
All Products carrying the Inventive Products™ name. (All other products purchased from other manufacturers are limited to that manufacturer’s warranty.)
Notice to Owner or User
It is the responsibility of the owner or user to go to www.inventiveproductsinc.com to register your IP product. Users should also read and understand all operations manuals pertaining to the product purchased. By submitting the information within 15 days of your purchase, your warranty will be validated, ensuring that your equipment will be protected subject to the terms and conditions set out herein. In the event we need to contact you concerning your registered equipment, Product Updates, Service Bulletins, or Product Recalls, the information you have provided on the product registration form will ensure your immediate notification. Do your part and let us help you by filling out your product registration form.
Due to variances in mounting surfaces, IP cannot provide explicit mounting requirements for every mounting option. These instructions are to serve only as a guideline. Final installation requirements are left to the discretion of a qualified installer.
Assumption of Risk
IP is a manufacturer of industrial equipment and using industrial equipment is by nature inherently dangerous. As a consequence, operators assume the risk of serious injury or death. IP products are only intended to be used solely by operators who have the requisite training and experience who understand the proper use of the product.
IP requires that each operator inspects products for any signs of paint cracking, metal fatigue or premature wear. Do not take chances with your life or other people’s lives. Make sure all items are secured and in safe working order. Remove from service immediately if repairs are needed. Do not take chances.
Paint, Powder Coated and Polished Finishes:
The IP warranty does not cover coatings or finishes, of powder coated products, galvanized products, zinc plated products, bare aluminum products, polished or non-polished stainless steel products or finishes. This includes, but is not limited to, scratches, peeling, chipping, hazing, dulling of finish or surface.
The operator must verify that all hardware is secure and tight. This includes, but is not limited to, mounting hardware and retaining systems. It is the operator’s responsibility to make sure that all items are in good working order. It is the installer’s responsibility to ensure mounts are secure.
Mix and Matching of different Manufacturer’s Products
Only use Inventive Products brand items with Inventive Products when applicable. Only use Inventive Products brand replacement parts for Inventive Products brand products. Failure to do so may result in voiding any applicable warranty and serious bodily injury or death.
IP 100% Money Back Guarantee:
The IP 100% Money back guarantee pertains to any Inventive Products™ Branded product purchased online directly from Inventive Products™. If you are not 100% satisfied with the product for any reason, just return the product back to IP and IP will refund 100% of the purchase price of the product. In order to receive a refund for a product return, IP must be notified in writing or via email within 30 days of product purchase that the user wishes to return the product. In order for a product to qualify for the 100% money-back guarantee, a claim must be filed within 30 days of purchase date. Once the product is returned to IP, IP will send a check to the user to cover the initial product cost less freight charges if any. This offer does not include freight or transportation cost (See Return Policy). It is the responsibility of the purchaser to pay all freight charges. In no way will IP be responsible to refund freight cost to the end-user. If IP determines that the product was blatantly destroyed or damaged due to negligence of the purchaser, this refund offer will be null and void.
This warranty does not obligate IP to bear the cost of labor or transportation charges in connection with the repair or replacement of any parts found to be defective, nor shall it apply to a product upon which repairs or alterations have been made unless authorized by IP.
The Purchaser, when returning a Product, must follow the following steps:
1. The Purchaser must have proof of purchase of any damaged Product. The Purchaser must obtain from Inventive Products™ a Returned Merchandise Authorization (RMA) will be given along with the correct address where to ship the damaged product.
2. The Purchaser must pay all shipping costs to deliver the damaged Products to IP and must send the damaged Product along with the RMA and proof of purchase together.
3. Upon receipt of damaged Product, IP will determine whether the damaged Product is covered under the Limited Warranty. If it is, IP will repair or replace the Product. If the Product is replaced, the Product that is originally returned by the Purchaser shall become the exclusive property of IP. If the returned Product is not covered under the Limited Warranty, IP will notify the Purchaser before taking any further action with regard to repair or replacement, which would be at the Purchaser’s cost.
4. The customer is responsible to pay shipping charges to IP for product inspection. IP will pay return freight if the product is found to be under warranty using UPS Ground or equivalent.
5. If a customer would like to have their product returned overnight or via rapid freight methods, IP will give customers the option to pay for rapid freight options.
LIMITATION OF LIABILITY
Inventive Products™ (IP) total liability for any and all losses and damages arising out of any cause whatsoever shall in no event exceed the purchase price of the products or parts in respect of which such cause arises, whether such cause is based on theories of contract, negligence, strict liability, tort or otherwise. Inventive Products™ (IP) shall not be liable for incidental, consequential or punitive damages or other losses. Inventive Products™ (IP) shall not be liable for, and consumer assumes liability for, all personal injury and property damage connected with the handling, transportation, possession, installation, other use or resale of the product, whether used alone or in combination with any other product or material. If Inventive Products™ (IP) furnishes technical advice to consumer, whether or not at consumer’s request, with respect to installation, application, or use of the product and/or its related parts, Inventive Products™ (IP) shall not be liable for such technical advice and buyer assumes all risks of such advice and the results thereof. NOTE: Some states do not allow the limitation or exclusion of incidental or consequential damages, so the above limitations or exclusions, wholly or partially, may not apply. The portions of this limited warranty and limitation of liability shall be considered severable and all portions that are not disallowed by applicable law shall remain in full force and effect.
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